The ISO
9001:2000 Standards are based on eight quality management principles
as follows:
- Customer Focus
- Leadership
- Involvement of People
- Process Approach
- System Approach to Management
- Continuous Improvement
- Factual Approach to Decision Making
- Mutually Beneficial Supplier
Relationships
The figure given below shows the Process Model, which conceptually
presents the Quality Management System requirements.
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The model reflects graphically the
integration of the four ISO 9001 clauses. As it is a model of the
complete quality system processes, it is capable of demonstrating the
vertical and horizontal Process integration in a closed loop manner.
The following major clauses comprise the ISO 9001: 2000 Standard .
- Management Responsibility
- Resource Management
- Product Realization
- Measurement, Analysis & Improvement
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